FAQ: Online shop

From €750 + VAT, once, with up to 50 products uploaded. After that, €19 + VAT a month and 3% of each sale made in the shop, with no lock-in: we only earn more when your shop sells. Payment provider fees are separate (for example, about 1 to 1.5% on MB WAY and about €0.30 to €0.50 per Multibanco reference with Portuguese providers), plus the platform fee if you use Shopify.

Usually Shopify: it's reliable and lets you manage products yourself. For small catalogues we can build the shop on our own platform, with no third-party monthly fee. If you already use WordPress, we work with WooCommerce. We agree this with you in the proposal.

Yes, in Portugal every sale needs an invoice from certified software. We can connect the shop to Moloni or InvoiceXpress so invoices are issued automatically (a €120 option).

We set up rates by zone and weight, free shipping above a set amount and in-store pickup. You ship with CTT or the carrier of your choice. Automatic label generation is available as an option.

Company details, prices with VAT, pre-contract information, the 14-day right of withdrawal, the alternative dispute resolution body, the electronic complaints book, cookies and privacy. We prepare the structure and templates. The final wording should be checked by you or your accountant or lawyer.

We upload 25 more products for €50 + VAT, from the spreadsheet we send you. You can also add them yourself after the training.

15 to 20 working days after we have the products, photos and an approved payment account. Account approval depends on the payment provider and can take a few days.

In two parts: 50% when you accept the proposal and 50% before the shop opens. There is no payment on the site: we send you the proposal with the final price first.