The problem
The same questions, every day, at every hour
What time do you open? Do you have gluten-free options? How much are highlights? Answering the same messages on WhatsApp and your website takes hours of your team's time. And questions that arrive at night or mid-service go unanswered until it's too late.
- Repeated messages that take time away from in-person service
- Customers who give up when they don't get a quick reply
- Tourists and visitors who struggle to communicate
