The problem
The phone always rings at the worst moment
Taking booking calls mid-service interrupts your work, and then there are Instagram messages, WhatsApp chats and notes on the counter. Some bookings get lost, others overlap, and no-shows leave a table or a chair empty.
- Bookings scattered across calls, messages and a paper diary
- Customers who don't turn up or let you know
- Out-of-hours requests that go unanswered
