Getting started with the online booking system

Customers book through your link (Instagram, website, Google profile), at any hour, without calling. They get a confirmation and a reminder by email, and your team sees the day's bookings on phone or computer.

How it works

1. The customer opens the link and chooses what to book.
2. Restaurants: they say how many people are coming. Other businesses: they choose the service and, if they like, with whom (or «anyone»).
3. They pick the day and one of the free times and confirm with their name and contact.
4. They get a confirmation by email and a reminder the day before, with an option to change or cancel.
5. The booking appears in your diary. Your team marks «Arrived» when the customer comes in.

Restaurants and services

• Restaurants, cafés and bars: bookings by number of people. Each sitting (lunch, dinner) has a capacity; when bookings fill it, that sitting is full.
• Barbers, salons, clinics, sports venues and others: services with their own duration, done by people or places (barbers, doctors, pitches) who see one customer at a time.

What's included

• Booking page with your business name and services, no app or account for customers.
• Diary for your team, with phone bookings and changes (and «We're running late» for service appointments).
• Confirmation and reminder by email.
• Calendar to see bookings on your phone (Google Calendar, iPhone, Outlook).
• Set up by the Steevanz team, with support by WhatsApp and email.

Next step: see how we handle the setup.