Website
Troubleshooting
The most common issues after launch and what to do.
The most common issues and what to do. If that doesn't fix it, contact us by WhatsApp or email.
| Issue | What to do |
|---|---|
| It doesn't open after a domain change | DNS changes can take up to 48 hours to reach everywhere. If it takes longer, let us know. |
| Form emails don't arrive | Check your spam folder and mark the sender as safe. If it keeps happening, tell us and we'll test it. |
| It's not on Google yet | Google takes days or weeks to show a new website. We've already sent the sitemap; search for your business name in a few days. |
| I see old information | Refresh the page or open it in a private window. Changes can take a few minutes to show. |
| A security warning appears | It shouldn't happen: the certificate renews itself. Send us a screenshot. |
Need help?
Our team answers by WhatsApp and email on working days.