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Steevanz.

Online Bookings

Using bookings day to day

How to run bookings every day: the diary, phone bookings, changes, arrivals, no-shows and delays.

On this page

In the Bookings tab you see the days of the week with how many bookings each has and, for the chosen day, how full each sitting is and the «To arrive» list. The page updates by itself.

  1. 1

    Phone booking

    «New booking»: choose the day and the people (or the service), and only free times appear. Pick one, type the name and save.

  2. 2

    Change

    In the booking's «⋯», «Change booking»: change the time, people, service or contact. The customer's link stays the same and you can email them.

  3. 3

    Arrived or no-show

    «Arrived» when the customer comes in; «No-show» in the «⋯». Past the lateness allowance, the booking shows as «Late»; once the booked time is over with nothing marked, as «Time's up: did they come?», with «Arrived» and «No-show» in view.

  4. 4

    Cancel

    In the «⋯», «Cancel booking». If the customer left an email, they are told.

We're running late

Only for businesses with service appointments (barbers, clinics…), where one delay pushes the next appointments. On a hard day, in «We're running late» pick +10, +15, +30 or +45 minutes, for everyone or for one person or place. Customers in the next 3 hours with an email get the expected time, and everyone sees the notice on their booking page. No booking changes time.

Need help?

Our team answers by WhatsApp and email on working days.