Using the digital guest guide

Let guests know about the guide

• Mention it in your check-in message: "When you arrive, tap the plate by the door for the WiFi and everything about the house."
• Place the plate where it's seen straight away.
• Leave the printed version in a drawer or on the living-room table for guests who prefer paper.

Recommendations that make a difference

Guests value what only a local knows: the neighbourhood bakery, the quieter beach, the restaurant with no tourists. Five to ten well-chosen recommendations beat a long list.

With the WhatsApp assistant

If you also have the AI assistant, the guide's content is its knowledge base. When a guest asks on WhatsApp, they get the same answer that's in the guide, in their language. The assistant never shares access codes either.

Several properties

Each property has its own guide and plate. For managers, we keep the same look across all of them and apply shared changes in one go, such as new building rules or a different emergency contact.