Online Bookings
Configuring the online booking system
Capacity per sitting, services, people and places, opening hours, customer rules, notifications and closed days or hours.
On this page
Restaurants: capacity
In the Capacity tab: how many people you accept with a booking per sitting and the most people per online booking. Sittings are your opening periods (e.g. lunch 12:00–15:00, dinner 19:00–23:00). Several bookings can share a time; a sitting is only full when bookings add up to its capacity. It counts the whole sitting, without guessing who leaves early: if tables usually turn over, set the capacity a little above your seats. Walk-ins still get a table when there is room.
Other businesses: services, people and places
- In the Services tab: name, price (optional), duration and a gap afterwards (cleaning, preparation) customers don't see.
- People and places: barbers, doctors, rooms, pitches. Each sees one customer at a time and can have their own hours.
- In each service, choose who does it. With no choice, anyone can. Customers can pick «anyone» and get whoever is least busy that day.
Customer rules
| Setting | What it's for |
|---|---|
| Minimum notice | How close to the time customers can still book online. |
| How many days ahead | How far ahead the diary is open. |
| Lateness allowance | How long you wait for a late customer. Customers see it when booking. |
| Cancel or change online until | After that, customers have to contact the business. |
| Last booking (restaurants) | How long before closing the last booking time is. |
Notifications and messages
- Email to the owner for every new or cancelled booking (optional).
- Confirmation note and cancellation rules, shown to the customer.
- Customers get a confirmation and a reminder the day before by email.
Closed days and hours
Whole days go in «Closed days». For an event, a day off or a pitch under maintenance, use «Close bookings on a day or time», for everyone or for one person or place.
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